Can’t get all your managers together in one place? Webinars are a great solution. Please give us a call to find out more about webinars as an effective training delivery system. You still get the great practical tools and engaging presentation as well as all the flexibility that webinars offer.

The following is a list of public webinars Allison will be delivering.

Upcoming Webinars

No events

Past Webinars

    Effectively Conducting an HR Audit

    Sep 4, 2014     

    Registration info coming soon!

    The Top 10 Things You Need to Know When Investigating Sexual Harassment Complaints

    Jul 17, 2014     

    All workplace investigations should be professional, but sexual harassment investigations require an additional level of delicacy. How do you pose potentially uncomfortable questions without causing your witness to shut down? How do you navigate tangled “he said, she said” complaints? How do you weigh accusations in an office romance gone sour?  Sign up today to learn how to navigate these nuances so you can effectively investigate sexual harassment complaints.

    n this 90-minute webinar, attorney, SPHR and national speaker Allison West will show you how to conduct an effective investigation into sexual harassment claims — without causing key witnesses to shut down.

    Click the link to register


    How to Conduct Better HR Investigation Interviews

    May 6, 2014     

    In today’s litigious workplace, it’s hard to avoid allegations of workplace misconduct, harassment or unlawful activity. What you can avoid, however, is letting claims spiral into devastating legal fees, damages and other penalties.

    Protecting your business starts with a bullet-proof investigation, including eliciting crucial facts from even the most hostile or reluctant witnesses.

    Here’s how to conduct  workplace interviews so you have the right information to reduce your liability.

    In 90 minutes, employment law expert and former litigator Allison West spotlights the best real-world strategies and ready-to-use techniques for conducting interviews that work hard to protect your business.

    Keep interviews objective, thorough and strategic. From confidentiality and witness safety to eliciting and confirming information, you’ll learn how to effectively conduct interviews and gather documentation. You’ll also learn how to keep your internal investigations from exposing you to federal  investigation for failing to apply proper remedies to workplace problems.
    Learning Points and Questions To Be Answered:

    Learn what to do (and what not to do) in workplace misconduct investigations, including:

    • how to prepare for interviews;
    • how much information to provide to the alleged wrong-doer or witnesses;
    • how to answer tricky questions (for example, “Will I be fired?” “Will he/she be fired?” or “I don’t want to be involved — do I have to talk to you?”);
    • the importance of follow-up interviews and interviewing upper management;
    • keys to avoiding loaded, leading or other sure-to-backfire questions;
    • tools for dealing with hostile, uncooperative and less-than truthful witnesses; and
    • techniques for using documents and other evidence with witnesses.

    Investigations that are tardy, superficial or biased are costing businesses millions of dollars in litigation fees. Your know-how with interviews can make all the difference.

    To register:


    Investigating Sexual Harassment Claims

    Oct 31, 2013     

    Managers, HR professionals and investigators must sometimes deal with employees who allege they are being sexually harassed at work. In order to address the allegations properly, they must interview the accuser and accused, verify facts and investigate the harassment allegations thoroughly. Failure to investigate properly can lead to lawsuits and even serious harm to those involved.

    Please join me on October 31st, 2013 at 2PM EDT for a free webinar. During this presentation Allison West will outline the critical steps that need to take place when investigating sexual harassment and how to avoid the common investigation mistakes.


    Please check back soon!

    Jul 10, 2013     

    HR.Com Virtual Webcast: Beyond Discrimination Claims – What Else Can You Be Sued for In California?

    May 2, 2013     

    Harassment and discrimination prevention are always on the top of your to-do list. What about other risky claims that can arise from poor hiring practices or shoddy communications? What steps do you take to make sure your managers understand how their actions and words can create liability? This fast-paced program will cover defamation, negligent hiring, privacy and misrepresentation claims. Oh, and a few others that you need to know about. Why do you need to care about these claims? One example makes the point: the average negligent hiring claim is over $1 million. Attend this session to learn:
    • How to protect your organization
    • Understand the types of workplace communications and conduct that can create liability.
    • Gain strategies to train managers how to avoid high risk claims by understanding the impact of their communications and conduct.

    Click here to register:


    Investigation Interviews

    May 2, 2013     

    HR Audits

    Apr 16, 2013     


    Tough Conversations

    Jan 15, 2013     

    How to Have a Difficult Conversation with an Employee: Steps to Handle Tough Situations

    Dec 11, 2012     

    Just a sampling of the many insights you’ll take away from this webinar:

    • Find out the most awkward situations that an HR manager can expect to face
    • Learn how to utilize a practical framework for having those difficult conversations
    • Find out the best locations in which to talk
    • Learn the best approaches for handling employees who:
      • May need discipline but are otherwise good performers and valued assets to the company
      • Severely disrupt the company or office, but are not directly breaking any company policies, such as gossiping or speaking in a very loud voice
      • Take excessive smoke breaks
      • Use offensive language
      • Have personal hygiene issues, etc.
    • Review the role of personnel policies
    • Discuss discipline options


    Top 10 Workplace Investigation Mistakes and How to Avoid Them

    Dec 4, 2012     

    To register:


    Social Media: Making Good HR Policies and Managing Legal Risks

    Nov 8, 2012     

    Like it or not, many of your employees likely are accessing Facebook, Twitter, LinkedIn and other social media sites on and off the clock. Telling them not to may be impractical. But improperly managing the associated risks can put your business in jeopardy.

    This unique webinar will explore the many issues emerging from the explosive popularity of social media:

    • Where do you draw the line on when and how much an employee can engage with social media?
    • What should your social media policy include or avoid? The answers may shock you.
    • Your employees are blogging, tweeting and networking — on your behalf as well as their own. Who owns the followers?
    • Is it lawful for a recruiter, HR, or a supervisor to peruse the Facebook or Twitter pages of an employee or potential hire?
    • What are the privacy ramifications of social media on the workplace?
    • Is it possible to control employees’ use of social media without violating the National Labor Relations Act or other employment and civil rights

    To register:



    Preventing Workplace Retaliation Claims

    Oct 24, 2012     

    Retaliation claims may seem inevitable. After all, they are easy to make and can be easy to prove. Some employers have learned this the hard way—through costly litigation.

    Fortunately, there are many steps employers can take to reduce their risk of being accused of retaliation and, when allegations are made, to fend them off.

    To register:


    Beyond Discrimination: Defamation, Negligent Hiring and Other 'Off The Radar' Claims You Must Avoid

    Oct 23, 2012     

    Learn how to spot and avoid the less frequent yet equally devastating employment law situations that put your organization at risk.  This webinar will cover:

    • The myriad of employment claims — beyond discrimination, harassment, and retaliation — that MUST be on HR’s radar
    • How to handle terminations and references so you don’t spark defamation claims
    • When an innocent remark from a supervisor — or other individual in a position of authority — could create a legally binding employment contract on your organization and how to prevent that from happening
    • Key steps for hiring employees so you don’t breed negligent hiring claims
    • How far you can go to monitor and discipline an employee for off-duty conduct
    • And much more

    To register: http://store.hrhero.com/events/audio-conferences-webinars/beyond-discrimination

    The NLRB Confidentiality Ruling Affects Your Next Investigation

    Oct 18, 2012     

    “Please keep this investigation confidential.” Can you still ask this? Please join me on October 18 for a free webinar where you will learn the answer to this question as well as what you need to know to make the case for requesting confidentiality after the NLRB ruling in Banner.

    To register:




    Political Discussions at Work: Understanding Free Speech Requirements and How to Avoid Claims of Discrimination

    Oct 10, 2012     

    Political discussions are difficult to avoid in the workplace, especially in a presidential election year and in the last days leading up to the November election. Not surprising, these discussions can invoke strong reactions and feelings. Employers struggle with how much political activity or discussions to allow or restrain without violating employees’ rights. Please join me as I offer suggestions and guidance on how to manage these tough and often risky issues which can help employers maintain control of their workplaces while not violating their employees’ rights to free speech.

    To register, click here:


    The NLRB/EEOC Confidentiality Dilemma: What's an Investigator to Do?

    Sep 20, 2012     

    “I need to ask you to keep this investigation confidential.” Can you still say this? According to the NLRB the answer is “no.” The recent Board decision in the Banner case states employers need a business justification in order to ask employees to keep the investigation confidential. Please join me, Tom Lenz and Debra Riley through the Assoc. of Workplace Investigators as we explore the holding and reasoning of this opinion, in the context of the NLRB and its body of law and the Equal Employment Opportunity Commission (EEOC) and its body of law, and its impact on the various stakeholders in workplace investigations, including the investigator, the employer, the complainant, the accused, and employers and employees in general.

    This timely and informative webinar will offer critical information to enable the stakeholders in workplace investigations to assimilate and respond to this development in the law. Due to the volume of material and the number of participants this webinar has been expanded to 90 minutes. 1.5 hours of MCLE credit for attorneys and 1.5 hours of HRCI recertification credit for human resources professionals is pending.

    Please click below to register:

    Workplace Investigation Interviews — How to Get Critical Evidence from Your Witnesses

    Sep 19, 2012     

    Need help getting critical information from your investigation witnesses? You are not alone. Please join me on 9/19 to gain some tips and insights into asking the right questions and handling different types of witnesses. During this 90-minute interactive webinar you’ll receive practical examples and new strategies and techniques to help you conduct a thorough investigation and get the level of detail you need from your witnesses.

    Click here to register:  http://www.thompsoninteractive.com/site/offer.jsp?promo=001602EM&priority=00295704264

    How to Write Bulletproof Documentation: HR, Supervisor & Manager Training

    Sep 6, 2012     

    You hear it from your legal counsel all the time: “document, document, document.” Sure, HR managers know what situations require documentation, but with so much on the line, it’s surprising that many HR managers, supervisors, and managers have never learned how to write effective documentation and transcribe their verbal coaching, counseling, and disciplinary conversations into solid, bulletproof documentation. What this means is that managers find it either too painful or frustrating to take the time to prepare good documentation, and every time they don’t, the potential liability their company faces increases. Not surprising, poor documentation can cause as much liability as having no documentation at all. Please join me for my signature program where I will give you an in-depth overview of the dos and don’ts of documentation, including what words to avoid, phrases to include, documenting the employee’s explanation and the seven steps for preparing bulletproof documentation.

    Click here to register:


    Dealing with HR Documentation Dilemmas

    Aug 23, 2012     

    Everyday situations can pose major documentation difficulties for HR professionals.  Even seemingly small missteps in documentation relating to performance reviews, discipline, hiring, promotions and other workplace issues can land you in legal hot water.

    In this 90-minute webinar, employment attorney Allison West will delve deeper into “bulletproofing” your documentation.  She will provide tips and tools to improve your documentation, including how to prepare “new,” “improve” and “continue” statements for performance management, how to tighten up action plans, and words to avoid in your documentation. Plus you’ll have the opportunity to ask questions during the live Q&A portion of the webinar.

    You’ll Learn:  

    • How to effectively document how you want your employees to improve their performance
    • How to select your words so they don’t come back to haunt you
    • How to properly document if an employee isn’t the right fit
    • Best practices for action plans


    How to Avoid the 10 Biggest Investigation Mistakes

    Jul 26, 2012     

    By attending this webinar, you will learn:

    • Key mistakes investigators make that can impact the outcome of an investigation
    • What can happen when you don’t manage gossip or chatter in the workplace about the subject(s) of an investigation
    • The importance of digging deeper to get relevant information
    • Why selecting the right investigator can make or break your investigation
    • Why it’s critical for an investigator to maintain independence

    Click here to register for this FREE webinar:


    The Golden State for Big HR Mistakes: Tips to Ensure California’s Rules Don’t Roil Employer Practices

    Jul 25, 2012     

    California often sets itself apart from other states, and that includes HR trends. Leaves of absence, sexual harassment training requirements, meal breaks, domestic partnerships/same-sex marriage, vacation, termination and privacy concerns are just some of the tricky HR issues in California. And don’t forget exclusive case law and statutes. You need to be prepared!

    This program will teach you what you need to know about the complexities and differences in policies, training and various statutes for those who work in California, have oversight of California operations, or just want to learn about trends that may some day come to other states.

    I will focus on key laws and how to make sure you are in compliance with the latest regulations, as well as summarize recent changes and explain up-and-coming HR issues in the Golden State.

    What You Will Learn:

    • What are the key wage and hour issues unique to the state, including new updates to meal breaks as a result of the Brinker decision?
    • What do I need to know about California’s mandatory harassment training requirements?
    • What does California require that employers include in harassment policies?
    • What leave laws are specific to California?
    • How does California handle privacy issues?
    • What do I need to know about domestic partners/same-sex marriage?
    • Do I have to let employees look at their personnel files?
    • Can I have a non-compete in California?

    Click here to register:



    How to Reduce the Risk of Retaliation Claims: Steps Employers Should Know and Follow

    Jul 10, 2012     

    Retaliation claims are on the rise and often, for the disgruntled employee, seem to be the best way of getting even. You can be doing everything correctly ‒ conducting prompt, thorough investigations of harassment complaints, delivering training, and having a strong policy. Then you learn a manager has taken action against an employee who made a complaint. Or, an employee cries “discrimination” just before termination. These types of claims remain the “litigation flavor of the day” because they are easy to make and may be easy to prove, since the employee isn’t required to show proof of suffering harassment or discrimination just to make the claim. Even scarier is that seemingly innocent employment action might be retaliatory when taken against an employee who engages in protected activities. These are just some examples of how retaliation claims can get started. Please join me and learn tips and tools for preventing costly retaliation claims.


    Just a sampling of the many practical tips you’ll take away:

    • Review the laws relating to retaliation claims
    • Find out what types of managerial actions cause liability
    • Understand who the law protects
    • Get tips for continuing to manage your workforce after a complaint has been filed ‒ including strategies for dealing with the complaining employee
    • See how you can best avoid being on the receiving end of a costly claim
    • Review what you should include in your policies and training

    Click below to register:



    When Religion and Politics Enter the Workplace: What You Need to Know

    Jun 19, 2012     

    Religious and political discussions can be difficult to avoid in the workplace, especially in a presidential election year. So, what can an employer do?

    If you want to keep a handle on these types of discussions you might consider monitoring or even restricting religious or political discussions. But wait, can you do this? How do anti-discrimination laws come into play? Come attend this webinar and:

    You’ll Learn:

    • Should you have a workplace policy covering these topics? If so, what should the policy include? How can you enforce it?
    • Dos and don’ts of addressing political activism
    • When can you discipline an employee who expresses religious or political views without running afoul of the anti-discrimination laws?
    • What is a religion? What constitutes a political discussion?
    • Are discussions about religion and politics ever appropriate in the workplace?
    • How can you create diverse teams with opposing religious or political views?
    • How do you handle the intersection between religion and politics?
    • Preventive measures you can take to protect your employees and workforce

    Click on the link to register:


    Getting Deeper into Bulletproof Documentation: Step-by-Step Guidance

    Jun 5, 2012     

    Go deeper into “bulletproofing” your documentation. We all know that when managers avoid documenting performance management and disciplinary conversations, or do it poorly, well, we know how that story ends. What you do or don’t write down, the words you use, how you summarize the comments of employees, etc. can come back to haunt you. This session will help you improve your documentation and disciplinary recordkeeping by learning how to prepare “new,” “improve” and “continue” statements for performance management, identifying words and phrases to avoid, preparing goal statements for employees, and creating tighter action plans. This webinar will help guide you through the do’s and don’ts for going deeper into “bulletproofing” your documentation. This presentation was delivered at the 2011 SHRM Annual Conference, so don’t miss out! Click on the link to register:


    Social Media Policies – Managing Risk in Light of the NLRA

    May 23, 2012     

    Like it or not, many of your employees likely are accessing Facebook, Twitter, LinkedIn and other social media sites on and off the clock. Telling them not to may be impractical. But not managing the associated risks properly can put your business in jeopardy.

    This webinar will explore the many issues emerging from the explosive popularity of social media:

    • Where do you draw the line on when and how much an employee can engage with social media?
    • Is it lawful for a recruiter, HR, or a supervisor to peruse the Facebook or Twitter pages of an employee or potential hire?
    • Will blocking employee access to these sites at the workplace impact productivity?
    • What are the privacy ramifications of social media on the workplace?
    • Is it possible to control employees’ use of social media without violating the National Labor Relations Act or other employment and civil rights laws?

    Click on the link to register:


    HR Audits You Can't Afford to Skip

    Apr 19, 2012     


    Workplace Investigation Interviews — What You Need To Know To Get Critical Evidence from Your Witnesses

    Mar 27, 2012     


    Creating Bulletproof Documentation

    Mar 22, 2012     


    The Hidden Costs of Workplace Bullying

    Feb 14, 2012     

    Conducting Uncomfortable Discussions with Employees—Best Approaches to Difficult Situations

    Dec 6, 2011     


    How to Write Bulletproof Documentation: HR, Supervisor & Manager Training

    Nov 17, 2011     

    To register:  http://www.hrwebadvisor.com/schedule/detail/how-to-write-bulletproof-documentation

    How to Have a Difficult Conversation with an Employee: Steps to Handle Tough Situations

    Oct 25, 2011     

    To register:  http://www.hrwebadvisor.com/schedule/detail/how-to-have-a-difficult-conversation-with-an-employee

    Workplace Investigations: How to Conduct the Interview

    Oct 5, 2011     

    To register:  http://www.hrwebadvisor.com/schedule/detail/workplace-investigations-how-to-conduct-the-interview


    Investigating High-Level Employees: Tips and Tools for Handling Delicate Matters

    Sep 28, 2011     

    To register:  http://thompsoninteractive.com/site/offer.jsp?promo=00119666&priority=00295101316

    California: The Golden State for Big HR Mistakes – What You Need to Know About Policies, Training and Key Statutes

    Aug 31, 2011     


    Dealing with HR Documentation Dilemmas

    Jul 14, 2011     

    To register: http://thompsoninteractive.com/site/offer.jsp?promo=00114446&priority=00295101041

    Retaliation Claims on the Rise: Minimize Your Risk

    May 12, 2011     

    Thompson Publishing


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